FAQ
SHIPPING
What is the cost of shipping?
We offer free shipping on all of our orders within USA.
How long will the delivery take?
We offer free shipping on all of our orders.
Shipping within USA: 3-8 business days
As soon as we receive your order, we print, pack, and then ship your package from our warehouse located in Los Angeles, CA. Delivery is normally within 3-8 business days from the order date. We try to ship your order out within a day of your order being placed however, please note that sometimes it can take 1-2 days extra due to delays for unusually high volume of orders.
You can always return your products within 30 days of receipt of your order.
How do we ship our products?
Depending on the size of the order, and where you live, we utilize different shipping partners and methods. You’ll be able to see which service you order will ship with once we send you the tracking number.
What happens if you haven’t received your order?
If you haven’t received your order, please check first that you have provided us with the correct information. If you have provided us with the correct information, please contact our Customer Service by clicking here and we will help you out.
If you provided us with the incorrect information such as address, phone number or email address etc, please contact our customer service as soon as possible so we can try to change your information before the order leaves our warehouse. Unfortunately if the incorrect information affects the delivery of the package and the order is already sent out, as a customer you will be responsible for the extra costs that may occur.
RETURNS
How do I return my order?
You can always return your products within 30 days of receipt of your order. Please note that the return must be sent back to Los Angeles, CA. Contact our customer service and you will receive an email containing instructions and address details.
Is there a fee for returns?
The customer is responsible for paying for the return.